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Privacy & Data Protection

Privacy Policy

Your privacy is fundamental to our relationship. This policy explains how we collect, use, and protect your information with the same precision we apply to industrial engineering.

Last Updated: December 2024 • Effective Date: January 1, 2025

Our Privacy Principles

Transparency

Clear, honest communication about what data we collect and why

Security

Enterprise-grade security measures to protect your information

Control

You maintain control over your data with easy management options

Minimal Collection

We only collect data necessary to provide and improve our services

Information We Collect

Account Information

Name, email, company, role, and authentication data

Purpose

Account creation, authentication, and personalized experience

Retention

Until account deletion or 3 years of inactivity

Encrypted

Usage Analytics

Page views, feature usage, and performance metrics

Purpose

Improve user experience and product functionality

Retention

26 months (Google Analytics standard)

Encrypted

Communication Data

Email interactions, support tickets, and feedback

Purpose

Customer support, product updates, and relationship management

Retention

7 years for business records compliance

Encrypted

Technical Data

IP address, browser type, device information, and session data

Purpose

Security, fraud prevention, and technical optimization

Retention

90 days for security logs, 30 days for session data

Encrypted

Your Privacy Rights

Right to Access

Request a copy of all personal data we have about you

Right to Rectification

Correct any inaccurate or incomplete personal information

Right to Erasure

Request deletion of your personal data ('right to be forgotten')

Right to Portability

Receive your data in a machine-readable format

Right to Restriction

Limit how we process your personal information

Right to Objection

Object to processing based on legitimate interests

TaktMaster Pro

Professional time study software built by industrial engineers for industrial engineers. Transform your manufacturing operations with our automated SMV calculation system.

support@taktmasterpro.com
+44 7863442968
Sandhills Court, Whitehaven, United Kingdom

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